Tarsis.app Privacy Policy

Effective Date: October 2, 2025

This Privacy Policy explains how Encharge Ltd. (“we,” “our,” “us,” or “Encharge”) collects, uses, and protects your information when you use the Tarsis platform, website, and related services (the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  1. Account Information – When you sign up, we collect your name, email address, company details, billing information, and password.

  2. Usage Data – We automatically collect information about your interactions with the Service (e.g., IP address, device type, browser, pages visited, actions taken, and time spent).

  3. Payment Information – If you make purchases, our payment processors collect billing details and payment card information. We do not store full card details on our servers.

  4. Customer Content – Data, files, or materials you upload, share, or create within the Service.

  5. Communications – If you contact us, we may store messages, support requests, and related communication.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service.

  • Process transactions and deliver invoices.

  • Authenticate and secure your account.

  • Offer customer support and respond to requests.

  • Send you important updates (e.g., feature changes, security alerts).

  • Send you optional marketing communications (you can opt out anytime).

  • Comply with legal obligations.


3. Legal Bases for Processing (GDPR)

If you are in the EEA, UK, or Switzerland, we process your personal data on the following bases:

  • Contractual necessity – To provide the Service you signed up for.

  • Consent – For marketing or optional features.

  • Legitimate interests – To improve our services, prevent fraud, and ensure security.

  • Legal obligation – When required by applicable law.

4. How We Share Information

We do not sell your personal data. We may share information with:

  • Service Providers – Third parties that help us run the Service (hosting, analytics, customer support, payment processing).

  • Business Transfers – In the event of a merger, acquisition, or sale of assets.

  • Legal & Compliance – If required by law, regulation, or legal process.

All third-party processors are bound by confidentiality and data protection obligations consistent with GDPR.

5. Data Retention

We retain personal data for as long as necessary to provide the Service and fulfill the purposes described in this Policy, unless a longer retention is required by law. When no longer needed, data will be securely deleted or anonymized

6. Data Transfers

If we transfer your data outside the EEA/UK, we ensure safeguards such as:

  • Standard Contractual Clauses (SCCs).

  • Transfers to countries deemed to have adequate protection.

7. Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

If you are located in the EEA, UK, or similar jurisdictions, you have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Port your data to another provider.

  • Withdraw consent at any time (where processing is based on consent).

  • Lodge a complaint with your local data protection authority.


To exercise these rights, contact us at hey@kalo.me.

9. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences.

  • Improve Service performance.

  • Analyze usage trends.

  • Deliver personalized experiences.

You can control cookies through your browser settings, but disabling them may limit some features.

10. Children’s Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal data from children. If we learn that a child has provided data, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated version and updating the “Effective Date.”

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Encharge Ltd.

str. Cherkovna 57, office 19
Sofia, 1505
Bulgaria
VAT: BG202110999
📧 hey@kalo.me